Description

Front of House Manager

Department of Cultural Services

County of Marin

$58,870 - $69,829 Annually

San Rafael, CA

 

The Department of Cultural Services in partnership with the Marin Cultural Association has five essential functions: operating the Marin Center facilities and campus as rental venues, programming a diverse performance series and the visual arts galleries, overseeing the Frank Lloyd Wright Civic Center docent tour program, and producing the award-winning Marin County Fair. The Department and the Marin Cultural Association support art and culture in Marin County, increasing participation, advancing collaboration, and optimizing resources to create greater access to the arts for all Marin County residents regardless of age, race, ability, or means.

 

As the major performing arts, events center, and fairgrounds in Marin County, Marin Center serves the community by bringing art, music, dance, and performance of all kinds to audiences around the Bay. Marin Center is comprised of the Marin Veterans’ Auditorium, the Showcase Theater, the Exhibit Hall and the Fairgrounds

 

Under general supervision, the Front of House Manager manages front of house operations necessary to ensure excellence in customer service, safety and comfort for all individuals who attend performances and events at the Marin Center; recruits, assigns, coordinates and provides lead direction to Assistant House Managers, Performance Attendants, Utility Workers and volunteer usher staff; oversees on-site operations of producers, exhibitors, concessionaires, security and other vendors; and performs related duties as required.

 

The Front of House Manager functions independently within clearly established policies and procedures as the assigned departmental representative at events to ensure operational effectiveness and to respond to emergency situations. Unusual problems or policy matters are referred to higher levels of management. Work is performed in a standard office environment and performing arts/event venue. Incumbents will be required to work a flexible schedule including weekends and holidays, overtime and on-call as dictated by events schedule.

 

The Highly Qualified Candidate: Highly qualified candidates will bring a breadth of experience as a house manager and/or event coordinator in a theatre, auditorium, fairground or other public facility, and this experience will include directly managing front of house operations, overseeing safety training and protocols, developing and executing customer service protocols and procedures, and recruiting, coordinating, and managing paid and volunteer front of house staff. Desired skills include strong organizational capacity, the ability to think and plan ahead, strong written and verbal communication skills, and the ability to deal with emergency situations while staying calm and clear headed.

 

Minimum qualifications: One year of house management or event coordination experience in an auditorium, theater, fairground or similar public facility. For more information regarding the knowledge, duties and abilities, please view the class specification.

 

Filing Deadline: Applicants are strongly encouraged to apply by Wednesday, January 10, 2024, 4:00pm for first consideration. Apply online at: https://www.governmentjobs.com/careers/marincounty/jobs/4313224/front-of-house-manager or www.marincounty.org/jobs. For any questions, please contact the Marin County HR Dept at jobs@marincounty.org or call (415) 473-2126. EEO/TTY

 

Job ID

58383

Job Title

Front of House Manager

Salary Range

$58870.00 - $69829.00

Job Location

San Rafael CA United States

Contact Information

Name

Email

jobs@marincounty.org 

Best Method of Contact

EMAIL